Use both search engines
Although Microsoft and Google claim that they do not alter search results to promote their interests, they do. It's not necessarily a bad tactic . Just be aware of the behavior.
- If you have a general problem, troubleshoot until you have a specific issue/question.
- If you cannot figure out the answer, run it through both Google and Bing.
- If you get results, it's either known configuration problem or a known issue with your product. Hopefully there will be a solution.
- If you get no results, you can generally assume that you are making a common configuration mistake, the solution to which is considered so self-evident that user community of your product doesn't feel it's worth writing up. Re-read your manuals, guides, and tutorials.
See the XKCD flowchart for a similar process for family IT problem resolution.